PatrollerHQ puts season scheduling, shift swaps, credentials, dues, and patrol communication in one place — built with a working volunteer patrol, for volunteer patrols.
In beta with the Ski Brule Ski Patrol · 60+ patrollers scheduled
Sound familiar?
One volunteer owns a homemade spreadsheet or Access database. Preference sheets trickle in by email, the season schedule takes weeks of evenings, and every change means redoing it by hand.
Sub requests fly around group texts and reply-all emails. Nobody knows who actually has the shift, and understaffed days get discovered in the parking lot.
Handwritten forms on a clipboard — hard to write with cold hands, easy to lose, impossible to analyze. Nobody can tell you where injuries cluster or what changed year over year.
Who's current on OEC? Whose CPR lapsed? Who paid patrol dues at the refresher — and NSP dues by December 31? It lives in someone's head and three different spreadsheets.
Weeks → minutes
Season scheduling that used to take weeks of evenings happens in one sitting: collect requests, generate, adjust, publish.
Nothing slips
Expiring CPR, unpaid dues, missing refreshers, and understaffed shifts surface themselves — before they're problems on the hill.
One source of truth
Schedule, roster, credentials, dues, and comms in one place instead of five spreadsheets, a shared drive, and a group text.
Patrollers help themselves
They see their own shifts, sync their calendars, post subs, and check their status — without calling the scheduler.
Every feature below is live today — no vaporware.
Patrollers pick the shifts they want; the scheduler builds the season honoring desired shift counts, trip limits for far-away patrollers, spouse pairings, OEC-only caps, and pre-assignments — then you review and publish.
A request window with a deadline. Patrollers pick from the full shift list on their phone; managers can enter requests for anyone who isn't computer-inclined.
Every patroller gets a personal feed for Google Calendar, Apple Calendar, or Outlook. Assignments, changes, and subs update automatically.
Post a sub request, everyone gets an email (or text) with a one-click claim link, and only the acceptance surfaces. Optional manager approval keeps you in control.
Understaffed and open shifts show up right on the dashboard with one-click pickup.
Every patroller's dues, OEC online / skills refreshers, OET refresher, ICS-100, and CPR status as color-coded pills. Fuzzy search, profile photos, primary/secondary affiliation.
NSP dues (due Dec 31) and patrol dues (due at the refresher) per patroller per season — imported straight from your NSP roster download.
Email blasts to everyone or just a group (OET instructors, candidates…), read receipts, plus one-to-one direct messages.
Shift reminders the day before, sub offers, schedule publication — by email and opt-in SMS.
Import your existing roster from a CSV or NSP export — names, contact info, certifications, dues status — in one shot. Re-import anytime to sync.
Track candidates from first contact through training, with tags and notes, then promote them to the roster in one click.
Installable app experience, mobile-first schedule, dark mode, offline-friendly.
We onboard patrols personally: we’ll import your roster (straight from your NSP download), set up your season, and walk your managers through the scheduler. Tell us about your patrol and we’ll be in touch.
Already on a patrol that uses PatrollerHQ? Log in here.